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Businiess name:
Indigo The Salon
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Review by:
citysearch c.
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Review content:
I was SPECIFIC about the haircut I wanted. I even called ahead and asked if this razoring style was done there. I was assured yes. During the haircut I noticed the stylist Rachel Herrara did not do what I had asked. She assured me it would be great. Afterwards , I was displeased but didn't say anything. I got home and called them back and expressed my displeasure. They refused to offer me a refund and were NASTY on the phone. Sarcastic and rude. The woman said they do not offer refunds if you are upset ?!!? When I stated it wasn't posted in writing the manager snapped at me and told me it didn't have to be. Not as high end of a salon as I thought it would be. I suggest you go elsewhere. I called the Better Business Bureau and filed a formal complaint.
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