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Businiess name:  Lane Matthew J Md
Review by:  citysearch c.
Review content: 
First I want to start by saying I worked in the hospital for 8 yrs. and learned that when you work in the medical enviroment you have to remember that these people go to the hospital because obviously they are not feeling well so the staff should have some compassion and be professional and have people skills because these patients do not come to the hospital to be treated rudely and disrespected and made fun of. My mother has told me the experiences she has had with my handicap sister which really upset me ,how dare they speak to people the way they do. It'slike they have no education each and everyone that works in that hospital, maybe there are a few good ones but I have not come across staff who is nice. Everyone is nasty and rude it's like thats part of the requirements in the job description in order to get hired at long island hospital. I have been trying to make an appt for my sister for the past week and I find it so hard to believe that no one in the clinics dont answer the phone ,I understand it gets busy in the clinic but my god not all day someone should answer it just rings and rings then rolls over to the operator and they're rude also they just transfer you right back and their response is someone will eventually answer that is not professional at all. If there is anyone in charge of this hospital making sure things run smooth and a place where people will want to return is obviously not doing their job because the staff the first thing they need to fix ,they need to fire everyone and hire new people that are educated and have manners and compassion because right now these act like they work in the zoo. All that matters is food & gossip. Cons: staff

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