Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
R G Skyline Charters-Houston
|
|
Review by:
citysearch c.
|
|
Review content:
We rented for a one day trip outside of Houston. Price was cheaper than any other bus in town and since the service was ok last time we went ahead and got it. Tthe Friday before the Monday (three days before the trip) we get the call saying she has to cancel on us since they over book the bus and we were the last ones to book and the other party had booked it 6 months and hangs up saying no refund will be made for the deposit we made. We called and called but would ignore our calls. Finally I ended up driving 45 mins in Friday traffic to their location to argue that we have made the payment and signed a contract. She finally settles and says we will send a sister company out there at 7 am Monday morning. Monday morning comes, its 6:45 am, we called to double check and no one picks up. We called and called and around 8 am we finally get through and the excuse was they are stuck in traffic. They said will be there in 10 mins but the bus got here at 9:30 am. Now come on guys, you live 30 mins from where you were suppose to pick us up and I am sure it doesn?t take over 2.5 hours to get to us when there were no reported accident on any of the freeways. Once the bus got in, we found out that they went ahead and did a route in the morning that was also at 7 am going the other side of town. Our trip was delayed and we were behind schedule. We had paid for 8 hours. So since the bus was 1.5 hours late we said we will extend the time we were suppose to come back. The driver said ok but the lady called us during the day threatening to charge us more on our credit card if we don?t return by original timing. We explained that it was your fault and if you want us back by original time, you need to refund that part of time you were late. She hangs up the phone. Now on the trip, the bus driver had no sense of driving directions. It would have been better for me to sit and drive. The bus was cleaner this time around! We will not use again. Back to Coach USA!
Pros: Cheap Price
Cons: Worst Service. No Time Management! Only cares about making money!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|