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Businiess name:
Car Toys INC
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Review by:
citysearch c.
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Review content:
Oh what a mess and what a terrible, terrible experience. STAY AWAY FROM CAR TOYS!!!!!!! We went in a couple of weeks ago to have my wife's car stereo (Pioneer AVIC) installed. We arrived and were immediately taken in for installation and they were as nice as could be. We left that evening with everything seemingly working properly. When we started our car the next day, the rearview camera was not working. We came back in and showed them, and they acted liked we were lying when it was clearly showing no image, and then had the audacity to blame us for the problem...really, the next day the camera you installed isn't working and it is our fault, what a joke? We were treated like garbage by the installation tech and ""manager."" I had them open up the dash to take a look at everything and when they had it out, I insisted upon looking at it myself (I have installed a number of radios thru my life). They looked and said nothing was wrong and that the camera was probably bad and that we were probably going to need to buy another one (what?-your incompetence caused this and you want me to buy a new camera). When inspecting the wiring harness myself the tech, Tia (sp?) actually rolled his eyes at me...what a little punk. Then I actually found a power wire that was barely holding onto the connecting wire, and I asked him what that was for and he said ""the rearview camera."" I showed him the poor wiring job (that they had done the night before) and asked, ""Don't you think this is the problem?"" He actually said, quite sarcastically, it could be! This guy is a little turd and doesn't want to help you at all when he makes a mistake. I figured out that they get paid by the install and when they have to fix their mistake, they don't get paid so he was a little wimp about it. When we complained to the ""manager"" Tia was standing right there and actually rolling his eyes and we pointed this out to the manager and he said ""Ill talk to him."" We said, look right at him and talk to him now! The manager kept saying, ""I'll talk to him later."" Imagine having the guy you are complaining about mocking you right in front of the manager and the manager not doing a darn thing about it. The fact is this place is run by unprofessional, uncaring little boys who don't know a thing about customer service, DON""T GO HERE, STAY AWAY! It is your money....you have been warned.
Pros: Nothing
Cons: Read the review
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