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Businiess name:  Payless Car Rental
Review by:  citysearch c.
Review content: 
I was quoted a price or $29.95 plus $17 tax online for a ""budget"" rental. However, at the counter, the total fees exceeded $65. When I was given the keys to the car, they total me to write down all of the exterior damage (scratches, dents, dings, windshield chips, etc.). However, there were so many, that the little diagram was not big enough. In fact, the car had been previously rear-ended and had a damaged rear bumper. When I asked the manager at the counter to help me verify that I got everything, she said she could not and that I would be charged on return if there was any ""new"" damage. When I heard this, I decided not to rent the car and they attempted to say that I was under contract and that I could not get out of the agreement. Luckily, I pointed out the rental agreement did not say anything about the car being previously wrecked. When I questioned if the airbag had ever been deployed, they immediately refunded my money. Do NOT rent here. Their cars are in very poor condition and, after their hidden fees, you will be much better off going to a reputable company such as Enterprise, Hertz, Thrifty, Budget, etc. PLEASE TAKE THIS REVIEW AS THE TRUTH. Cons: Long lines, hidden fees, damaged vehicles.

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