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Businiess name:
Krieger Ford Inc
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Review by:
citysearch c.
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Review content:
Go elsewhere for service! After bringing my truck in for several warranty items back in May, it's just been a string of trips back there for items they did not repair correctly or for damages they caused during the repairs. The tail gate seam was splitting so they welded it, it didn't hold (paint touch up in area was also horrible). They had to order a new tailgate and after it was painted, they chip paint of the entire side seam and installed it without repairing. How about reviewing your work??? It took them 3 times to fix it and there is still one spot on the bottom not finished properly. They tore a weather strip while repairing the rusted retaining clip at the door opening and refused to fix it saying it was pre-exisiting (I had photos to say otherwise). The seat cushion repair had to be done twice. They also damaged the plastic trim of the seat side after the second attempt. They FORGED the mileage on the service invoices so that Ford would still cover their second attempts at repairs after the B2B ended. If they will lie to Ford, it's easy to see that they would lie to you which they did on several occasions to me. DOCUMENT EVERYTHING! I have had to leave my truck there on numerous occasions (over 7 times for multiple days on several) when all it should have taken were 2-3 visits at most. These were not huge mechanical issues...it wasn't that complicated if they did the job right. This entire experience has been very frustrating and I will NEVER be back to Krieger Ford again! There are still outstanding issues with their work which I will be bringing to another repair facility. They are thoroughly INCOMPETENT and LACK INTEGRITY.
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