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Businiess name:
Bennies Shoe Repair
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Review by:
citysearch c.
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Review content:
Not ever having to have a pair of shoes repaired I googled and stumbled upon Bennie's. I took my sandals there, they made me prepay (should've been my first clue) and told me to come by in two days to pick them up. Everything great, right? WRONG. Two days later I showed up at 12:45, first, they couldn't find my shoes even though I had a receipt ,and lied and told me they were in the middle of stitching them and they would be ready in an hour(does it take an hour to stitch a pair of sandals in the thong area?). I know they were lying because they were looking everywhere for my shoes and no one knew where they were. My guess is that they misplace/forgotten about my sandals and hadn't even started on the repair and asked me to come back so they could find my shoes and repair them in an hour. I know it's Saturday but that's an one of my life I can't replace and don't get me started on gas to get there. Anyhoo- So I grab a bite to eat and was back an hour later. My shoes were ready BUT they had cut into the sole of my sandal to repair the thong part of it. There was a very noticable big rip (2 inches)on top of the sandal. Had I known (they did not mention they had to do this when I first brought it to them) they were going to do this I would have probably scratched the whole thing and bought new sandals. Also, they stitched the thong backwards. What made it worst was no one wanted to take blame. I asked what happen? There response was ""to get to the thong you have to cut..."" My response was you could've mentioned this before hand. Now I couldn't even take my sandals anywhere else to have them repair the repair. They were my favorite pair of sandals, that's why I took them in to get repair and Timberland discontinued this style last year. Please people if you like the shoes you have and they need repair. DO NOT take them to Bennie's Shoes. Take them to Midtown Shoe Repair instead off of Charles Allen. $12 well spent to discover how awful this place is.
Pros: NONE WHATSOEVER
Cons: You'll actually get things done right if you go somewhere else.
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