Home > Florida > Tampa > Other > Wine Bar > The Wine Exchange > Report a problem
Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  The Wine Exchange
Review by:  citysearch c.
Review content: 
I've been in the hospitality business for many years now. We, as a whole, seem to be even MORE critical than the average person. I've frequented your establishment quite a few times now, and here's what I've observed/overheard from your staff talking. For starters, drinking while working is not a good mix, ESPECIALLY for managers. Managers are supposed to set an example for the rest of the staff!! When things start getting busy, it's the responsibility of a manager to get off their butts, and help...the staff needs to understand that in such hard times, every table needs to be treated like they're the only table in the place! that means giving EACH table, EACH guest, the best possible service. The guests don't want to hear or be aware of the problems going on. The kitchen needs to really work on getting your BASIC menu items out in a reasonably decent time. 30 minutes max, decent. And so many times, the food varies. One day, a cook will make things slightly different than another cook. The food ican be great, depending on who is cooking. And since you're known for wine, being told several times now, that you're ""in the process of changing your wine list"" and that's why you're out of some of the menu, is ludicris! If things go wrong, and they will, be more willing to comp a MEAL...it leaves a good lasting impression, and a guaranteed repeat visit...a dessert in lieu of a 45 minute appetizer, does not suffice. Your foundation is good, but there are defenite cracks appearing. I'd hate to see yet another eatery go downhill, so I say these things in the hopes that things change, and you can have continued success, as a wonderful establishment. A few visits ago, our server told me she had only been there for a couple weeks. I told her that was the best service I ever got, in all the times I've been there. In our conversation, I found myself thankful for the few people left, in this day, who understand the importance of customer service and all that means..I have hope... Pros: parking, ambience Cons: inconsistancies

Reasons for reporting (512 characters left):
 or  Cancel