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Businiess name:
Suds Grand Prix
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Review by:
citysearch c.
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Review content:
I was very disappointed with my experience at SUDS. I went in to get an oil change, inspection and detail. As soon as I pulled up they approached me about fixing a chip in my windshield. I said sure, go ahead. One stop shop. BIG mistake.
I left my vehicle there all day, and picked it up just before closing. 2 days later I discovered my inspection had not been done, they did not return my insurance card and the glass chip remained untouched. I had been charged for all the services I requested and had already received confirmation of the claim on my insurance for the chip. I called and the manager was very courteous, he told me to bring my receipt and they would correct their mistake. He also threw in an engine cleaning and carpet shampoo. At the time I was pacified despite having to drive around for a week without proof of insurance and an out of date inspection.
A week after they fixed my problems however, I go to turn my windshield wipers on only for my car to throw one wiper completely off the arm. It turns out whomever removed my blades for inspection replaced them backwards and did not clip them in. Now I have a lovely arc scratched into my windshield to match the chip that never seemed to be fixed, despite their assurances that they repaired it. Needless to say, I have expended too much time and effort to ensure the work they promised me complete in one day was actually completed and have too many car troubles to show for it. I do not recommend these people to anyone.
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