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Businiess name:
Richards' Motor Cars
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Review by:
citysearch c.
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Review content:
found Richards on line , in a nut shell it looked like a place I wanted to purchase a vehicle from, UNTIL I met the Sales Manager Jim who basicly told me, their prices are their prices PERIOD end ( in a salesy manager sort of way), I asked if I checked around would this be true, he stated yes. I asked around to business owners in town and they had NOT heard of this... The next day I sent an offer in via email ( $3k less than askling price)---received NO response... I Called one day later the sales manager, Jim , he told me.. even if he did lower the price for me, it was not going to be enough to make me jump... and he gave no counter-offer nothing... JUST APPARENTLY DID NOT WANT MY BUSINESS... HOW DOES HE KNOW WHAT WILL OR WILL NOT MAKE ME JUMP.... Personally I am glad I did NOT jump because one of the local business owners on rte 99 I called, referred me to a place that actually WANTS my business, and is looking to retain me as a customer for life. If I was completely turned off before becoming a customer...I felt like Julia Roberts in Pretty Women... when she went back and said..remeber me to the sales person who snubbed her and showed her all the purchases she made...Her comment: Remember me... Big mistake .."" Recommend at minimum you do your homework and find a place that treats you better...
Cons: Customer Service Failed miserable by a manager !
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