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Businiess name:
Red Robin Gourmet Burgers
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Review by:
citysearch c.
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Review content:
I had a horrible experience here. First off I asked for a smoking table and they said fine and told me the wait time, while waiting we went to the bar where I ordered a drink and lit up, and was jumped about smoking, the bartender says this place is totally non smoking and I said no one informed me pointing to the fact that I asked for a smoking table. They also don't have lighted buzzers or a speaker system to tell you your table is ready, by chance I heard my name over the loud kids and they took me back to the bar and I said if I wanted to eat at the bar I would have ordered there earlier, so I said no, get me a table now. Then my girlfriend orders a fish/shrimp combo plate and the waitress says they are completely out of fish, by this time I'm ready to walk out, so I go to the restroom after which I was ready to walk and the food comes, including the fish dinner, I told the waitress I thought you said you were out of fish, to no reply. I was mad by this point and the manager asked about it and said the meals were comped by them, I told her it didn't matter because I wasn't coming back.
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