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Businiess name:
U-Haul Storage of Midtown
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Review by:
citysearch c.
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Review content:
I went to this location and rented a vehicle. Unfortunately, I left my dolly at my old apartment.
I called the store and asked whether I should return it or what. They didn't give me an answer and told me to call the receiving store.
I called them, they didn't give me an answer and told me to cal customer service.
I called them and was told that I could drop off the dolly at the previous store. When I asked how much it would cost, she told me a certain amount.
I returned it and they charged me $200 more for following the direction of the customer service lady.
The Manager told me it wasnt his problem and when I complained, I was told I was wrong and they were going to charge me anyways.
Horrible experience.
I do NOT recommend ever going to this store.
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