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Businiess name:
General Sutter Inn
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Review by:
citysearch c.
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Review content:
I highly advise against patronizing this inn and the obnoxious current management. My family recently held an event in the ballroom and received horrible service and mediocre food. The management was completely unapologetic and made my family pay the 18% service fee despite the fact that the overloaded servers were serving two banquets simultaneously, making the service at our event horrendous. We were not served our entrees until after 9 pm (at a banquet that began at 6pm). The bartender wasn't there half the time, the cake was served with the ice cream melted, and no coffee or tea was ever served. And the food was mediocre. Don't waste your money, and go elsewhere.
Pros: cute atmosphere
Cons: horrible service and obnoxious management
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