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Businiess name:
Bally Sport Club
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Review by:
citysearch c.
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Review content:
With the fiscal crisis, this place is going downhill fast. What used to be a very nice, clean simple gym for a reasonable price is deteriorating into a unclean place focused more on its bottom line than its customers. The most recent amenity to go is towel service. They informed clients it would be gone in 2 weeks but the very next there were no towels available. I understand you need to cut costs, but at least be accurate in your information. This made people downright hostile in the locker room. The scale in the bathroom is broken and the bathrooms seem to be cleaned less frequently. WIth no towels people are less inclined to wash the machines down and the shared mats in classes are no longer covered. If the towel service does not return, I will not renew my membership next month. The one plus is those that teach classes are fantastic and better than at gyms I've visited that are twice the cost.
Pros: nice staff (although not always in the loop about club policies etc.)
Cons: no towel service, poor communication with clients, unclean facilities, broken amenities
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