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Businiess name:
Crescent Bank
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Review by:
citysearch c.
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Review content:
I agree the same happened to me. I got behind 1 payment and tried to get the mto add it to the back of the loan, they informed me they could not do that. I got behind again and tried to call and set up payment arrangements with my rep a lady grabs the phone and starts telling me how she is the manager and she does not care what the gentleman told me that we had no deal, that either I pay my payments by 5 or she was taking my car. I was only asking for another week to make 3 payments not just 1. She told me NO. I put her on hold to try to borrow the money because she said I only had til 5 o'clock to make my payment and it did not matter that I could make a payment in another week. Then on hold she gave me back to the original guy and he asked if I was still on for the payment arrangement he and I agreeed too. I started crying and said no, she wanted today or not at all. Very unprofessional, disresepctful and does not know how to treat customers. I have sealt a lot with people from LA and never been treated so badly in all my life. I would recommend Lendmark Financial or some other bank options before ever dealing with this company again. SORRY, SORRY Customer service in my opinion.
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