Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Discount Tire
|
|
Review by:
citysearch c.
|
|
Review content:
I've been a LOYAL customer to Discount Tire for years, having purchased multiple sets of wheels and tires from them for a variety of vehicles. I always thought their prices were fair, and service was professional.
HOWEVER, this summer they managed to strip 4 lug bolts on my car, and tried to argue it wasn't their fault because I must've had another shop do work on my car (thus Discount cannot be blamed for the damage). Once I explained that they are the only Tire Shop I go to, they conceded to pay for the repair, yet required me to spend the time and money to get it repaired (later refunding the cost). I was OK with that experience. They took me on my word (after a brief argument), and ended up footing the bill.
Recently, I took my car in with a leaking tire, hoping they could repair it for me. After inspecting the tire, they informed me that it could not be repaired due to the area where the nail penetrated the tire. They said I would have to replace all 4 tires (because it's an all wheel drive car) and the cost would be over $1300 (I buy nice tires). I asked if there's ANYWAY they could fix it, they said ""No""'
I then informed them that I had purchased the tires through them, and was sure I paid for insurance on the tires (to insure against expenses such as these). They failed to notice this, but once they found this to be true, they said I would receive all 4 new tires for $410 (meaning Discount Tire would have to eat around $900). After a minute, they came back and said ""Actually, we can now fix the tire.""
When they thought I had no insurance on Tires = Tire cannot be fixed = $1300 cost.
Once they realized I had Insured the Tires = Tire can be fixed = FREE.
Funny how that works...
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|