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Businiess name:  Sears Auto Center
Review by:  citysearch c.
Review content: 
I went in for a simple oil change, fell for their special ""MULTIPOINT INSPECTION""deal and ended up driving away with my tailpipe dragging on the ground, after explaining this to one employee the very next day and not getting a return phone call, which most decent companys do, I called back the next morning and explained the situation to the manager whom proceeded to tell me they could fix it for a charge and insinuate that I was a dumbass! well, it probably would not have gone any further if it was not for the unprofessional DUMBASS INSINUATION that I received from the business manager. They denied any wrong doing, they have handeld the situation with very poor judgement and I beleive the manager should be repremanded for the way that he handeld the complete situation...............well I suggest to anyone whom might be thinking of or has received any type of service from this business to reconsider and check with a company whom might have a little better customer service..................what a unforgettful experiance......oh by the way this happened all within a 48 hour time frame. 8/9/2010-8/10/2010, good luck for anyone contemplating to let these people work on your vehicle.

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