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Businiess name:
Harry's Camera & Video
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Review by:
citysearch c.
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Review content:
I took my SONY DCR-TRV900 3CCD, to Harry?s Camera to get repaired and was quoted a price and I agreed to have them fix it. I went back to pick up my camera a few weeks later to find the price was higher and when asked why they did not have an answer. I asked if I could make payments and was told that I could. Every few months I went in and made a payment. When I went in to pay off the Bill, I was told they couldn?t find my camera. I went in a week later and was told the camera was in the warehouse and they would have it next week. The salesman would call me. He never called. A couple of weeks pass with no call and I return to the store and I was informed they are still looking, but the person in the repair shop was on vacation and they would call me when he got back. No Call. I went in a couple weeks later after no call and noticed on my paperwork that they sold my camera. When I confronted the same person who gave me the quote and has been giving me the run around, he told me they didn?t sell it. They couldn?t sell my camera due to I was making payments. He would call me in a few days. After a couple of more weeks after no call I go back in he finally breaks down and tell me that they sold my camera for parts and are trying to find me a camera to replace mine, he was bidding on one on ebay and would call me next week. Guess what? No call and I go back in and he tells me he has one in the shop being repaired for me, I ask for the money he sold my camera for and he said, I can?t do that. He would call me on Tuesday. I said, ?are you going to call, because you keep on saying you will but never do?, and I haven?t heard from him. I'm still waiting.
Pros: None
Cons: See comments
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