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Businiess name:
The Keep Storage - Thousand Oaks
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Review by:
citysearch c.
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Review content:
do not use this company , i took my Ford F-250 in for repair, i was told to drop it off at 8am and someone would call in a few hours with a quote for the repair. Well that never happened so i called them at 1pm and still did not have a Quote ready....so i called at 3:00pm and still no quote ready, then i finally got a call at 3:20pm to tell me that they cant find the problem. (well when I drop it off I told them in detail what the problem was, felt like the wheel was lose , and it make a grinding sound , and the auto four wheel drive is not working.) they told me that they put it on the lift and spun the wheel and found nothing. never took it for a test drive. that's when i could see they have no idea of what they are talking about i asked for my truck back. when i got to my truck and tried to drive a way is was stuck in fourwheel drive and i could not drive it so i when back in to talk to the service manager and was told they would not like to work on my truck and i told him i would love to leave but its stuck in fourwheel drive and cant . on my way out i ran into the technician he told me they did not even take the wheel off to check to see whats wrong because they are to busy. do not use these guys
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