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Businiess name:
Crowne Plaza
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Review by:
citysearch c.
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Review content:
Booked a reception at the Crowne Plaza MSP Airport. We were very excited because it was beautiful. We were verbally promised an included hotel room and no charge if we brought our own cake and had a family member cut it. After 3 weeks of disputing, they said it was their policy to charge a $2 per person cake cutting fee. All staff were rude and difficult to work with. They lied and made up policy. We ended up cancelling recpetion. If you book here, beware!!!
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