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Businiess name:
Sofas & More
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Review by:
citysearch c.
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Review content:
We went into the store to pickup several items... we spent $2800 there. The sales person did not go over details of the different options available for the product we were purchasing. Also, the return policy is terrible.... store credit only and if you special order something... you pay for the shipping back.. They claimed that ours would have been $250!!!! Then we had a problem with the delivery and tried to sort it out that day, but NO! this problem continued until today (1 month) with no resolution... they got our money.. and we got their damaged goods! They delivered product to us DAMAGED and then wanted us to pay it to ship it back! The manager was not helpful AT ALL! They were not willing to work with us at ALL!!! They just want your money. Don't go there! I don't even want to give this star, but the webiste doesn't have a no-star option. WATCH OUT!!!
Pros: large selection
Cons: awful custmer service..high prices
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