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Businiess name:
Novarr-Mackesey Development Co & Property Management Co
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Review by:
Guest
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Review content:
My experience has some similarity with Sarah S. I stayed at Valentine Place, which was managed by Novarr-MacKesey, for two years. Novarr-MacKesey urged us to sign the lease for the second year 4 months before the end of the first year, so we did. However, we were never notified the huge construction project in anyway until we saw it after our second-year lease started. The construction was managed by Novarr-MacKesey as well and it was certainly well-planed. Over the entire second year and it was noisy and made my room very dusty all the time. The route I used to take was also closed due to the construction so I had to take a longer one. If I were notified their construction project, I wouldn't choose to stay there for the second year.
Upon move out at the end of the second year, i was charged by NYSEG for the utility bill of 3 months AFTER the end of my lease. I called Novarr-MacKesey and they told me they asked NYESEG to switch over to bill them instead of me but apparently it didn't work for me; however, it was entirely my mistake not to contact NYSEG immediately after my move out. It is true that it is written somewhere that I should contact NYSEG, in the contract and maybe some place normal people wouldn't pay attention to in their notice. So I wouldn't say this is their fault. However, being a professional property management, it should not be hard to either notify us by the time we check out or at least write an email reminding us to call NYSEG.
BTW, knowing I have the plan to write online comments, they told me "you should not lie online". This was quite a big insult and again very unprofessional.
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