Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Atkinson, Christina, Od - Brentwood Eye Care Optometry
|
|
Review by:
citysearch c.
|
|
Review content:
Dr. Roberts performed my eye exam and aside from the snooty receptionist, the exam itself was uneventful. Dr. Roberts said my vision had worsened in one eye, wrote my prescription, and I ordered my contacts online. I?m not exactly certain what happened, but somehow Dr. Roberts screwed up my prescription. Despite what she told me during the exam, the prescription she wrote indicated the opposite: the vision in one eye was unchanged but vision in the other had improved. This created a fiasco with the online contact people who said I needed a correct prescription in order to return the contacts that I couldn?t see out of. Thinking it wouldn?t be much of an issue, I called Brentwood Eye Care to sort the whole thing out. Dr. Roberts?s condescending tone and lack of professionalism was appalling. Before I could even explain the issue she began screaming at me. She attacked my character, intelligence, and claimed I was lying about my previous prescription. Her harsh words actually made me cry, which I don?t think has happened since about the 6th grade. I have never been treated with such disrespect in my entire life. All I wanted was the correct prescription so I could order the correct contacts. Instead of trying to resolve the situation, Dr. Roberts became combative, offensive, and malicious. The fact that I couldn?t see out of the contacts she prescribed indicates that she made a mistake. A wrong eye prescription isn?t that big of deal. I can forgive mistakes, but I cannot forgive such a lack of respect. Clearly Dr. Roberts and the Brentwood Eye Care team neither take pride in their work nor value their customers. The contact company finally sorted things out for me and was able to send me the correct prescription, although Brentwood Eye Care refused verify any prescriptions. Needless to say, I will never go to Brentwood Eye Care again. Their lack of professionalism lost my family?s business. I highly discourage anyone and everyone from giving them your business.
Pros: None
Cons: Poor customer service, combative staff
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|