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Businiess name:
Mexican Food Factory
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Review by:
citysearch c.
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Review content:
We were excited to use a gift certificate for lunch on a Saturday afternoon foolishly thinking we'd pay lunch prices and have a yummy meal. First disappointment...no lunch menu or specials on Sat. Dinner prices at 1 pm!
The rest of the family opted for a meal but I got ala carte.
Margarita was small and tasty including the suggested upgrade tequila and price. $1. for mediocre chips and blah spicy pico de gallo. Salsa was good.
Food came out lukewarm and the chili relleno had a musty aftertaste and worst sauce I've ever had (and I've tried chili rellenos at all the local Mexican restaurants).
The final insult was mostly my fault in lack of reading carefully that the ala carte Mexican Beans or Rice wasn't Mexican Beans and Rice as it was written in one line.
The bill came out in separate lines and charged $2.75 EACH meaning I paid $5.50 for a dab of each on my plate. TRUST me If I had realized they would charge me that, I would not have ordered them both. The server asked the manager who refused to take off $2.75 from our $74. bill so Iwe won't be back and resulted in this review.
Lukewarm, mediocre, overpriced food. Lack of customer service. Even with a $50. gift certificate, lunch for 4 came to over $30 extra with tip. We WON'T BE BACK and recommend if they are charging for BEANs separate from RICE, then write it on two lines just like they itemized on the check.
Don Pablos and Las Margaritas (in PHILLY) give you MUCH better food and service among others in the area. I wouldn't have written this, had I not felt it was necessary. We hadn't been there in 25 years, and won't be there again.
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