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Businiess name:
Bally Total Fitness-Boston
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Review by:
citysearch c.
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Review content:
So my 2 year membership expired last December. I was glad because I really didn't enjoy the gym. They made a bunch of changes switching all the equipment around and it was 100 percent different from when I first started. So here it is in August, 9 months since my membership ended and I have a debt collection agency after me. Apparently Planet Fitness still continues to charge you (at a discounted rate) even after your membership ends. I only found this out because I switched credit cards. I looked back at previous statements and sure enough I was being charged 19 bucks a month since my membership ran out. So they tell me that I need to fill out a form and cancel in person or write a certfied letter requesting my membership be cancelled or they go on charging you. This is stange to me considering my membership ENDED in Dec.
Whatever , it is what it is. I don't always check bank statements. And when I did I guess I didn't notice the 19 bucks being withdrawn. So all in all I lost about 180 dollars because I officially didn't cancel my membership even though it already ended. I don't know if other people fall into this trap or Im the only one. I just don't think its too much to ask for a letter telling us the situation right around the time our membership is due to expire.
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