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Businiess name:
Astor Crowne Plaza-New Orleans French Quarter
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Review by:
citysearch c.
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Review content:
This hotel was beyond disappointing! The rooms look nothing like the pictures on the website. Those apparently, are what the rooms ?will? look like after their extensive renovation. However, we were never informed in any way that the hotel was under repair. The rooms were dark and dingy ? one with a dirty, torn bed spread and one with damaged furniture. The staff was almost uniformly unhelpful, from the valet who didn?t know where Jackson Square was (it?s 6 blocks away) to the concierge who was lazy and disrespectful to my husband when we tried to order flowers. The common area furniture was filthy as was the cloudy pool. I would give this hotel 1 star.
Pros: It's within walking distance of the French Quarter
Cons: Dirty rooms, Oblivious and rude staff
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