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Businiess name:
Austin Air Dynamics Inc.
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Review by:
citysearch c.
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Review content:
We selected Air Dynamics after reading all the glowing reviews on this site. Luke was eager to do the work but in the end he did a sloppy, rushed job installing our new A/C system. What's amazing is that he did the work last November, which was a slow period for most A/C contractors so you would think he would have taken the time to do the work right. I think he was just in a hurry to get paid and after he took $12,000 of our money to install two new air conditioning units in our 2-story home (the home originally had one large unit servicing both floors) he has been less than eager to help fix the problems we have had. It seems he could care less about all the problems we've been having. That is not the kind of service we expected after spending over $12,000. By the way, he told us he no longer gets reimbursed by the equipment manufacturer and passed us off to another A/C contractor to help figure out why our system isn't workng upstairs. Here we are in the middle of summer with over 100 degree temps outdoors. Our infant and young child are miserable trying to sleep when the temperature is over 85 degrees upstairs with what was supposed to be a new and improved A/C system. The system is not even a year old and we have had nothing but trouble with the A/C upstairs. Luke won't call us back and his voice mailbox is often full making us wonder how is it possible he still has these great reviews, how can this be the same person, if the postings are even legit. We've experienced less than satisfactory service and workmanship. It rained yesterday and get this, Luke failed to seal the roof vents meaning carbon dioxide was leaking into the attic and rainwater leaked into our attic which could have shorted out the new A/C equipment had we not discovered this as early. Had we not had someone in the attic trying to figure out why the newly installed A/C system will not work (something Luke should be doing, not a third party), we might not have found the leaking vent until more damage had occurred. It's scary to think someone could put a family at risk like that. Luke has not done the job right, and he has not treated us right either. We will end up taking him to court if we don't get a working A/C system before the summer is over.
Pros: None
Cons: Shoddy Work, Absolutely No Follow Up
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