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Businiess name:
Perry's Steakhouse & Grille
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Review by:
citysearch c.
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Review content:
We had our company holiday party for 11 people here. Out of the gate they didn?t have three of our wine selections. She couldn't keep up with anything. She brought the red wines we ordered alone, didn't pour for all of the people who said they'd take red (myself included). The white wines came about 15 minutes later. The champagne nearly room temperature according to three of us, but waitress said it was probably just us because it came from the cooler. Mixed drinks coming from the bar weren't any better. Service was erratic and she simply could not provide service to meet our needs. And we aren?t picky!
The appetizers were slow, as was the food. We ended up asking for bread while we waited; it wasn?t offered. The menu described the steak Diane as coming with rosemary potatoes and seasonal vegetables but it?s not your steak with sides. It's your steak with over-grilled vegetables underneath it. Their ?family style? manner of serving sides for two or more created chaos at the table since she placed them in the middle and no one knew what they were or who ordered them. When she came around with the dessert menu, she didn't offer dessert to everyone. We all were talking and I didn't know an order was taken until the other orders arrived. The dessert I *would have* wanted took 20 minutes to prepare, so I passed. I ordered hot tea with milk, English style, and only got the tea. I asked about the milk, and she came back with a nice tall glass of milk, which was a mess to pour.
It's not like we were out of our seats milling about. We were all engaged in conversation and stayed put, and paid attention the few times she addressed the table. I thought maybe the issue was a waitress inexperienced with large groups. Reading the other reviews, it seems status quo. I didn't see the bill so I can't speak of price and accuracy for all of this, but whatever it was is too much. Mandatory gratuities for large parties should be outlawed.
Pros: The steak tasted rather good
Cons: Service, "a la carte" menu, service, in stock wines, etc.
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