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Businiess name:
Shuttle Express
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Review by:
Olga M.
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Review content:
We used Shuttle Express thinking that it was like the Super Shuttle service in other cities. WRONG!!! The difference is that these people will make you wait in the parking garage at the airport until they fill the shuttle up. That wait can be up to an hour and a half! The very last time it happened to me, I solicited others waiting in line and shared a cab. It's ridiculous when you ask them how long it may take for it to fill up to go to your neighborhood, and they can't give you an answer. On top of that, you're sitting in the parking garage at the airport breathing in auto exhaust while you wait. Unacceptable. I now use an off-site parking lot and love it. If they changed their wait policy to be more like Super Shuttle (they wait a max of 15 minutes), I would consider using them.
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