Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
Businiess name:
Richmond Athletic Club
|
Review by:
Matt M.
|
Review content:
Don't try to cancel. We were pretty satisfied members of the RAC who went there at least 4-5 times a week (even through the management changes which negatively modified our gym experience), and had a pretty decent relationship with the guy at the front desk we saw every morning. When we closed on our new house August 26th, we went back and told him we'd be leaving October 31st since we wouldn't be living near the RAC anymore. He completely neglected to mention that we'd have to fill out a form 30 days in advance of leaving, until October 5th, which meant that our membership would run through November 5th, charging us an ENTIRE additional month for a service we couldn't even use. Needless to say, I was outraged. I called and talked to numerous staff members trying to get them to work with us, but they were completely unyielding. But the story gets worse! Not only did they charge us for November, but this month (February), I get a phone call and a letter from them saying that we owe them for January when we have paperwork clearly stating that we canceled in November- I'm fighting it, but it's a clear indicator that they don't have their house in order. I've even called multiple times on the same day and no one has called back, every time I try to talk to someone that can help me with this issue, I leave a message and get nothing for my trouble. Be wary of this gym- they don't care about their members, just about the bottom line, and they'll do whatever they feel they can get away with to get it.
|
Reasons for reporting (512 characters left):
|
Reasons are required.
|
or
Cancel
|