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Businiess name:
Mugs 'N Jugs Restaurant & Bar
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Review by:
citysearch c.
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Review content:
Don't get me wrong, this place has great wings. But we encountered some of the worst service I have ever had to deal with on a recent carry out order. We phoned in our order, yet when I arrived to pick up our wings, it was change of shift and the snooty cashier said there was "no such order." After calling my wife, I even produced an order number. The rude cashier insisted we never called it in, there was no such order, and was certainly becoming frustrated with my persistance. She even called their other location, to see if it was ordered there, (of course it wasn't.) Then after me still insisting, she actually CHECKED, and low and behold, our wings were there all along, getting colder by the minute. She then told me the price, took my money, handed me the change, and didn't even look me in they eye. NO apology, no offer to do anything, not even an acknowlegement that she screwed up. I have never been treated so rudely and inconsiderately at a resturant before. I guess I was interupting her "valuable time" to clown around with the oncoming shift. Does this resturant have ANY standards about who they hire? Doesn't service mean anything anymore? Or is it just enough to have girls in (in her case) waaay too tight outfits for such an overweight figure.
Again, food is fine, the place is nice, some of the staff....... bimbos.
Pros: reasonable prices, great wings
Cons: some of the staff is very rude and incompetent
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