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Businiess name:
Vatan
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Review by:
citysearch c.
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Review content:
We recently reserved a table for our family gathering in Vatan and I took my little son with me. When we got to Vatan, manager ignored us for some time until he finished talking on the phone. He could of at least said excuse me, wait a minute or similar remarks just for the manners, but he didnt bother doing it. After finishing his phone conversation he asked us about our reservation with such a bad english that I couldnt understand what he was saying, one of the waitresses with better English came around and had to repeat it for me. After that we were sat in our table upstairs, and food started flowing. Food was tasty as usual, its a Gujarati food, all vegetarian consisting of three courses and its a lot of food with all you can eat system. In the middle of one of the courses, my little son felt sick and threw up. The waitress went to notify the manager, then brought me some tissues to clean up and was very helpful. What I didn't see was that, not once during our presence that day, manager came and asked us if everything was ok. My son felt sick and threw up in that restaurant and manager doesn't even bother checking if customer is ok after such an incident. What kind of management is that? No professional courtesy at all. If it wasnt for the unprofessional management, Vatan would of been a perfect restaurant.
Pros: beautiful design, good food and good service
Cons: horrible management
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