As a customer for over ten years, I have always been extremely satisfied with all my dealings with every staff member at this establishment. They have gone out of their way to help me with any plumbing need I may have had over the years which is why I always go back. The service and selection of products far outweigh those offered by the big box stores. Brenda is always up with the latest trends and is always very patient when I come in to the store. Hopefully, the one negative comment on this site can be ignored as bringing children into a plumbing store is a recipe for disaster waiting to happen.