The second time I had them clean a particular jacket, it had a little note: "Sorry, this was the best we could do." I sighed and looked over the jacket, thinking maybe they couldn't get out the ball point pen mark, the wine, or the oil stains they hadn't been able to completely remove the first time . . .and had to laugh. I couldn't find any stains other than a hidden one on the end of the sleeve that was my own fault! They had even gotten out the stains they hadn't been able to get a few months back, so my jacket looks better than ever. Highly recommend.
more