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ok i'm reposting this from other sites because the stupid employees are writing fake good reviews for this sh*tty place.
btw i agree with the person below...that stupid feminine guy in the front...
ok i'm reposting this from other sites because the stupid employees are writing fake good reviews for this sh*tty place.
btw i agree with the person below...that stupid feminine guy in the front is the most annoying person ever. you think he's nice and all, but when i tried calling him and being really polite to ask for my money back, he basically did not listen to a single word i say (because everytime i finish talking he would not respond...only when i call his name did he answer...it was like he was zoning out). hey, if you're reading this, know that you're one really stupid ugly farthead.
Ok first of all, to those who are actually going to this place to receive treatments, STOP IMMEDIATELY AND DEMAND YOUR MONEY BACK. They have a policy of no refunds, but DEMAND it...keep calling back, going to the store, MAKE A BIG FUSS around other customers, threaten to report to Better Business Bureau or any other organizations in order to get your money back (if the the entire amount, then just the amount that you haven't used in your treatments).
I went here last year, summer 2007, for acne treatments. She targets the vietnamese community, and my family fell for that since we wanted someone to easily communicate with the parents. She drew us into a package worth $6,600 for 10 laser series and 28 acne extractions, plus three packages of skincare products (i think it was around this amount...maybe more). The estheticians were nice, especially the receptionist ( i really like her...i don't know why she would work in a sh*tty place like this) except there was one really bitchy lady with a horrible voice.
ok let's tackle the acne extractions. THEY HURT, which should actually be normal for except for the fact that knowledgeable estheticians should know WHICH acne to extract and which not to. I had a TON of clogged pores on my nose and the sides of it, but they NEVER targeted these places...only on the sides of my cheeks where they would PRESS AND PRESS really REALLY hard so that it left red marks that eventually darken into superficial scars. The first time i went, these people actually did a mask for me afterwards (which is necessary since it soothes the skin and helps with the redness)...afterwards they stopped and they just said...Oh you're not supposed to do masks. And then they put on VERY VERY minimal sunscreen after the extractions. Speaking of which, when they wash your face before each procedure, they are VERY lackluster about it...they don't bother doing it properly. And when you sit there getting your face steamed before each extractions, sometimes the people are busy with other patients and leave you lying there for about 30 minutes.
Next, the laser treatments. Oh my god...I don't even know what to say about this. First of all, please find information about different lasers before you get yourself involved in them. The laser this place uses has NO NAME. When we started arguing with them about the procedures and I asked them about what kind of lasers these were, they were NOT specific. I had NO improvements from the lasers. No reduction in acne OR scars.
The skincare products. I think these harm your skin more than cheap drugstore imitations...because at least those work. If you do your research properly, there are two basic standards to acne product ingredients: benzoyl peroxide and salicylic acid. NONE of the acne products they sell you contain them. I doubt the cleansers have much of a cleaning power as well. And I feel really really bad for those who use the sunscreen they sell thinking that they're actually protected from the sun, because they're NOT. There are NO BASIC sunscreen ingredients in there, and in the era of stabilized sunscreens from Europe and elsewhere, even the basic standards aren't enough anymore.
To wrap things up, this lady is a pharmacist who obviously doesn't know sh*t about dermatology and who probably failed in the pharmacy area and thus turned to tricking and cheating the vietnamese community (most of whom have a very high sense of solidarity). I doubt she even has an esthetician's license.
The laser guy probably doesn't have a license to operate the laser either. When I asked the people in there about it, they got all angry and flustered and started snapping at me.
I managed to get a very small fraction of what they made me pay back (the damn lady calls it a "courtesy refund). I wished I'd listen to my mom when she started freaking out after seeing this girl with a ton of dark marks and pockmarks on her face...this way I'd have gotten a little more money back.
A year ago, right after i stopped doing my treatments, I had active cystic acne and a TON of dark marks and I'd put makeup on ALL THE TIME. After a year of learning from the internet and from forums, I managed to transform my skin to what it was before (yes with acne, but acne is incurable) without the marks...it looks SO much better.
So please look up forums (makeupalley.com, acne.org), learn, and treat things yourself. Get second opinions, research!, ASK, and USE SUNSCREEN!
someday i'll come back and yell the crap out of these cheaters.
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