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Major mess up - Review by Mike M | The Tux Shop

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Major mess up 6/22/2009

This is an update from my previous. After the initial measurements, I thought they were handling ok. But by the time we were told to wait for their call for final fitting 3 days before the wedding. 1. They didn't call. 2. Gone in and orders were all messed up. Vest clip was broken. Jacket length was messed up. Price for the rental across the whole wedding party were all different. Some got socks and some didn't. Groom got bow tie instead of tie. 3. When mentioned they were willing to change, but it was like, oh can you come in tomorrow again? 4. On the day of, I get a call telling me that there is a jacket waiting for me. Huh? I already picked up my jacket. Yeah, it was just overall very bad final experience. more
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