front desk is the problem.
Monday, November 26, 2007
I love the doctors I have seen here. My issue is with the front desk. They
don't ever seem to know what is going on. The girl that checks people
out while Ive been there is very blah. Not nice,not mean ..just blah.
I get annoyed that they don't know when my sons next appointment
should be.I would think that the doctor would write that in the folder or
something. But most of all, I was really upset when I had an appointment
that I changed and they tried to charge me $50 for their mistake. I had a
change of insurance.so I had to postpone the appointment. I spoke to
2 different people to confirm and it still got screwed up.They ended up
not charging me..but now there is a note saying that it happened..so if it
ever happens again, I will not be excused. Make sure you get the name
of the person you are dealing with!!!!