Neener P.

Seattle, WA

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1 of 1 people found the following review helpful:

“Speakeasy used to be good”

Neener P., Wednesday, October 18, 2006

This review is for: MEGA PATH INC

I am so upset over Speakeasy. Now, I have to preface this by saying that I've been a long time fan of Speakeasy and I am all about supporting local businesses (I'm in Seattle). So I naturally went with speakeasy when I needed a new DSL service. I had problems from day one! The man who came to hook up my service was a bloke from Vancouver, WA and was in a hurry to get the job done and was not professional at all. Day two, web pages loaded SLOW! And forget about running two aplications at once. I tried calling support and the sales person I dealt with. Ended up leaving a number of voice messages for them to call. The messages from me did get meaner as I didn't get call backs. Finally after a couple of weeks, the service magically got better. The really bad for me though is this, I spent just under $1000 in under 6 months for my service and they WON'T refund any of my money. First, to get it set up, the cost was over $300. The monthly bills was $64 and when I disconnected, I was charged another $200! No one told me that I was breaking my contract when I cancelled my order nor did they care to care WHY I was cancelling my order. I just got off the phone with the "billing customer service rep" and he couldn't do anything to help. He said that maybe I could return my modem for $100 credit, but wasn't sure. Yet when I asked the rep who discontinued my service with, he said, "you own that modem now". AAHHH!!! I don't want your stupid modem and I will tell everyone I know NOT TO USE SPEAKEASY. $900 later...I am mad.

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Other Reviews for MEGA PATH INC

12/2005
0
6

“NOT worth the hassle.”

jamie r.

I didn't want to deal with Qwest anymore and wanted to use a feel-good local company, so I chose Speakeasy. Their OneLink DSL (no telephone... More >

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08/2005
0
16

“No phone line necessary!”

Laura L.

So, I've been looking to save money. I use my cell phone for all calls. Why did I need a Qwest phone line? Well, most ISP DSL services work... More >

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08/2005
8
2

“Top Seattle Broadband Provider”

Steven H.

Hands down, Speakeasy is the best ISP in the Seattle area. Unlike the major players like Qwest or Verizon, Speakeasy has terrific customer service... More >

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08/2005
6
55

“Relatively expensive and worth every penny”

Ben C.

If you're in the market for DSL and value your time, the only company you should bother to talk to is Seattle-based Speakeasy Networks. If you... More >

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07/2005
19
65

“Top Notch DSL and Hosting”

Tony D.

I've had DSL service with a bunch of companies in Seattle, and Speakeasy is far and away the best. Their price is very good, customer service is... More >

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