Too Big For Their Britches
Friday, June 01, 2007
In the time it has taken for Clear Creek Nursery to expand their business, they have forgotten what good customer service is. I have been to the nursery many times, and not once has the service been passable, let alone good. I always have to hunt someone down to help me, and then I am am made to feel that I am bothering them. They answer questions curtly, and never offer additional information or suggestions.
They clearly take their cue from Veronica Olmstead, the owner. A more rude woman I have yet to meet.
If you want a good nursery, with excellent staff and service, try Country Nursery in Chico or even better, drive to Poulsbo and go to Valley Nursery.