Rics furniture warehouse is the biggest furniture shopping disappointment I have ever experienced. Their prices are incredible, but their products are, for the most part, complete crap.
I purchased a couch at Ric's about 6 years ago and by the end of year 5 it was worn, thin, flattened out and uncomfortable. Chalking it up to raising two children and lots of use, we passed the couch on to a used furniture store and purchased a much nicer couch from Ric's. We got the loveseat and couch as a set for $885, and paid an additional $40 for delivery through a third party.
The couch began to fall apart within the first month of purchasing it. The fabric has not been properly sewn together and unravels at the seems. Both the couch and loveseat are in bad shape and we have owned the set barely more than 1 year. When I called Ric's the would not help me because I did not have my original reciept. There is no manufacturer listed on the couch, so I am completely without recourse.
Aside from the poor quality of the products, it is immensely difficult to find a sales person in the store, they do not provide delivery and their selection is limited to what they have on hand, in th fabrics they have on hand.
What a disappointment!