They got it right...the FIRST time
Wednesday, March 14, 2007
My need : simple. Three copies of my house key. My local Loewes : completely unable to get the job done. I wasted over an hour, making THREE return visits before I abandoned the project. Looked here on Judy's Book, found the listing for Broadway Locksmith...and got my keys made. Correctly.
They were friendly, knowledgeable and were able to explain to me what Loewes couldn't. Hardware Stores use a machine which automatically creates the key. If the machine gets out of alignment, then the operator can't do anything about it, except produce bad key after bad key.
As a final note : while I was in there, a very stressed-out girl came in, who was about 12 or so. She was completely stressed out, as she had locked herself out of her house...and her mom wouldn't be home for hours. "But I have the money to pay you in the house," she said. "I promise."
"No problem," the counterman said. "It'll take me a little while to get there, cause I'm the only one here right now."
She sighed in relief and sank down into a chair. "This has been such a day. I left my jacket on the bus and..." Her face darkened. "Um...is it okay if I use your phone? I guess I have to call and tell my mom."
And here I was, thinking I'd had a bad day....