I took a Rolex and a Piaget watch to Murrey's Jewelers for repair. After 8 months of constant delay the Rolex was repaired. The Piaget was never repaired and after a further 13 months [a total of almost 2 years] of delay and avoiding my calls the watch was returned to me only after my attorney wrote a letter threatening suit. Needless to say the watch was still unrepaired. I recently sued Murrey's in Small Claims Court for the repair charges paid in advance. I won. I have turned the Notice of Judgment over to the City Marshal for collection. Avoid doing business with this company.
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