I signed the purchase/financing papers for a used car three weeks ago. Despite repeated phone calls to the salesman and the finance department, I have yet to be informed if the financing has been arranged and that the car I drove off the lot that evening is mine. Twelve messages totally ignored. The paycheck stub that I faxed the day following the purchase failed to reach the person for whom it was intended despite his name and the deal number being on the cover sheet; I have confirmation that the fax was received. So, my paycheck stub bearing my social security number and both my checking and savings account numbers along with my address and, obviously, my annual income is just floating around a used car lot somewhere. Additionally, while speaking with the salesman he sneeringly informed me of the full name and poor credit score of a previous customer (and her father). If you value customer service and discretion then I would strongly recommend avoiding Gettel Automotive. I will certainly never do business with them again.
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