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I went to Cappello's Hair Salon on E. Liberty last week to get my hair wash, cut, and blow dried/flat ironed. I am mixed and have naturally curly hair. The person who did my hair cut off three...
I went to Cappello's Hair Salon on E. Liberty last week to get my hair wash, cut, and blow dried/flat ironed. I am mixed and have naturally curly hair. The person who did my hair cut off three inches which was OK. But he didn't even style or layer it so it wasn't even a real haircut. The flat ironing was awful. Not enough time was spent on my hair and in an hour after leaving the salon my hair was already frizzed out. I had to spend even more money the next day to get it flat ironed AGAIN. The worst thing about this salon is that they won't refund your money. I called them back and explained to them the situation. Their excuse was that a regular hair cut (remind you that only 3 inches were cut and not even layered or styled) was $40 and that they had given me a discount!!!! Unbelievable. Then the stylist left me a voice mail message saying that he doesn't refund money after his services are complete. That's like a restaurant telling a customer that they can't ask for their money back after eating bad food. Since they won't give me back my money I'll make sure that they lose even more in revenue. DO NOT GO TO THIS SALON. Please tell your friends too.
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