I've taken both of my dogs to Green Lake Animal Hospital for more than 7 years. We have had good experience there, although we did need to be persistent when our dog was diagnosed with cancer. (We wanted to be aggressive in its treatment; the doctor thought a wait-and-see approach might be ok, but did refer us to Seattle's only veterinary oncologist.
They are certainly very busy, and I have experienced times when I had to wait a long time (45 min) to see the doctor and have had trouble connecting over the phone as I am often not readily available for a call back.
One trick for us was to find the right vet and then stick with him. Sounds like some of the other reviewers maybe haven't been so lucky vet-wise and that's unfortunate.
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