We purchased a wonderful Certified PreOwned Fusion recently and had another great experience. We purchase every couple of years and get all of our service work done at Friendly Ford. Dealing with Cathy, Tim, Justin and Andrew in the buying process, (and Joel and Jeff in service) has been a really nice experience. We've had our disagreements when reaching a final sales price. That is part of the process though, we all know that. In fact the only negative experience that I've had at Friendly Ford is the few customers I had the joy of listening to that felt like they have to be the center of attention. You know the ones that are habitual complainers, that nothing will ever satisfy them? The people you HEAR when Christmas shopping. The one that has to cause a scene. Yes, I had the privilege of watching adults unhappy with their own financial situation, (that they did to themselves), try to take out their frustrations on a couple of very nice sales people and managers just to make it appear to be someone else's fault. Sadly ... Fusion recently and had another great experience. We purchase every couple of years and get all of our service work done at Friendly Ford. Dealing with Cathy, Tim, Justin and Andrew in the buying process, (and Joel and Jeff in service) has been a really nice experience. We've had our disagreements when reaching a final sales price. That is part of the process though, we all know that. In fact the only negative experience that I've had at Friendly Ford is the few customers I had the joy of listening to that felt like they have to be the center of attention. You know the ones that are habitual complainers, that nothing will ever satisfy them? The people you HEAR when Christmas shopping. The one that has to cause a scene. Yes, I had the privilege of watching adults unhappy with their own financial situation, (that they did to themselves), try to take out their frustrations on a couple of very nice sales people & managers just to make it appear to be someone else's fault. Friendly Ford is #1 to me.
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