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Marcella's la Boutique promises high-end service to match its high-end gowns. Sadly, they come far short of delivering.
See the negative postings on seattle.citysearch.com. They have also earned...
Marcella's la Boutique promises high-end service to match its high-end gowns. Sadly, they come far short of delivering.
See the negative postings on seattle.citysearch.com. They have also earned an unsatisfactory rating from the Better Business Bureau.
At my Marcella’s appointment, I was rushed, rudely pressured to make a decision and treated with impatience when I asked to think it over. The gown I ordered took 3 months longer than I was promised to arrive. When I tried calling on the status of my gown, the salesperson told me that she could not give me information because the owners keep customer files at their house, not at the store. Moreover, the staff flat out lied to me about the details of my contract. The owners then threatened me when I contested their dishonesty.
Please, save yourself a nightmare and try the region’s many other bridal shops before you go to Marcella’s.
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