I brought my Impreza in to do some maintenance and also asked them to secure my floor mat as well as look at the jammed cupholder. I thought these would be done as a favor, but they charged me $25 to (temporarily!) secure the floormats and $45 to just grease the cupholder!
Another time, my A/C was shot and repaired for $600. It turned out that only fixed it for a couple times. I had to bring it back for another $600 repair on a different component. Makes you wonder if the first component didn't need to be replaced.
I don't think Carter is an honest shop. They're in it to bleed you of every dollar you have!
The only pluses are their loaner cars and friendliness?
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