Deceptive business practices! Each time our company changes dental insurance They "offer" to ceck the insurance for us. We just found out they were not telling us they are not a "preffered" provider! They would just ell us they are "covered". Yes, Ok, I should be more diligent. But this time, I asked them to check and they had a very dishonest approach. They said I am coverd at 80%, and I just checked it is actaully 100%. i had to ask office staff five times why they are only 80%. They answered things like 'your lucky, some people dont have insurance" or "think of insurance as somehing just just helps pay the bill" and my favorite (NOT) "look how muc we have to discount our services already for your insurance company" Two questions later they finally told me they are not a preferred provider! Then I ofund out the last time they 'checked for me" , they did NOT mention this either.
This is the same as a lie. The first answer should be truthfull and it should be 'sorry we are not a preferred provider on your insurance'
I used to think they were great, The doctors are great. but i would not go back even if they were a preferred provider. They have a standard proceedure to not mention this important fact. This is a deceptive business practice and I will be complaining to the A.G. and the insurance commisoner.
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