I have been a client of PNC for about 5 years now. They have great customer service and offer good rates on loans. I had to refinance recently and called to talk to a representative. They answered all of my questions and really helped my decision. The staff at this particular branch and very personable too. Sometimes the drive thru wait is long, but if you go inside there's never a wait. Parking is sufficient and conveniently located in Moraine Plaza.